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CUSTOMER SUPPORT

       We ensure customer 'satisfaction', by building loyalty, creating opportunities and providing dedicated 24x7 services We at Castling IT, via our customer support, will help our clients establish benchmarks in world-class customer service. At Castling IT, every agent/associate strives to bring exceptional experience to the client's customers and provide first contact resolution. Our host of customer care services helps in establishing and maintaining 'customer relationship management'. We provide exceptional experience .

  • •    Customer retention
  • •    Complaint and query resolution
  • •    Billing Queries
  • •    Product Information Support
  • •    Order Management
  • •    Booking and reservations
  • •    Account queries and maintenance